Privacy Policy for Big Live

Quick Summary

• We collect account details, content you post (audio, video, chat), and technical/usage data to provide and improve Big Live.
• We use this data for core features (streams, chats), safety (moderation, fraud prevention), analytics, and—if you opt in—marketing.
• You can access, correct, delete, or export your data and control certain permissions and preferences.

1) Information We Collect

a) Account & Profile

• Name, username, password (hashed), email, phone number, profile photo, bio.
• Date of birth or age range for eligibility/age-gating.

b) Content & Interactions

• Live and recorded audio/video, images, captions, comments, chat messages, gifts/coins, likes, follows.
• Reports, feedback, and customer support communications.

c) Device & Technical

• Device model, OS version, app version, language, time zone, IP address, device identifiers (e.g., advertising ID), crash logs.
• Network information and approximate location derived from IP (for safety, compliance, and performance).

d) Usage Data

• Session logs, feature usage, pages/screens viewed, referring/exit pages, stream duration, interactions and in-app purchases.

e) Photo and Audio

• photos to update profile photo and send photo to chat users , Audio files access for playing music in live.

f) Cookies & Similar Technologies

• Cookies, SDKs, and local storage to remember preferences, keep you signed in, measure performance, and personalize content.

g) Third-Party Sources

• If you sign up via a social/login provider, we receive info such as your name, email, and profile ID per their privacy settings.

2) How We Use Your Information

• Provide, operate, and maintain core features (streams, chat, discovery, notifications).
• Personalize your experience, including recommendations and content ranking.
• Safety, trust, and moderation: detect/prevent spam, abuse, IP infringement, fraud; enforce our Terms.
• Analytics, metrics, and product research to improve performance and quality.
• Payments and in-app purchases; detect chargeback and transactional risk.
• Communications: service announcements, security alerts, and (with consent where required) marketing.
• Legal compliance: responding to lawful requests and fulfilling regulatory obligations.

3) Legal Bases (EEA/UK/Similar Jurisdictions)

• Contract: To deliver the Service you requested.
• Legitimate Interests: To keep Big Live safe, prevent fraud, and improve features.
• Consent: For optional features like certain marketing, precise location, or device permissions.
• Legal Obligation: To comply with applicable laws and requests from authorities.

4) How We Share Information

• Public Content: Streams, profile info, and chats you post may be visible to others depending on your settings.
• Service Providers: Hosting, CDN, analytics, payment processing, customer support, moderation vendors bound by contractual safeguards.
• Advertising & Measurement Partners: Where applicable and subject to consent and platform rules.
• Legal & Safety: To enforce policies, respond to legal requests, or protect rights, property, and safety.
• Business Transfers: In connection with a merger, acquisition, or asset sale, with notice as required by law.

5) App Permissions

• Camera & Microphone: To host or join live audio/video.
• Photos/Media/Files: To upload avatars, thumbnails, or share media (if you choose).
• Notifications: To inform you about lives, messages, and updates (configurable in settings).
• Approximate/Precise Location (optional): For localized features or compliance, if enabled by you.

6) Data Retention

We retain personal data only as long as necessary for the purposes described in this Policy, to provide the Service, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods vary by data type and legal requirements. Content removed by you or due to policy violations may persist in backups for a limited period.

7) Safety, Moderation & Automated Decisions

• We use a combination of human moderation, automated systems, and—where permitted—AI-assisted tools to detect spam, nudity, harassment, and other policy violations.
• These systems may affect content visibility or access to certain features. You can contact us to request a review of certain automated actions where required by law.

8) International Transfers

Your information may be processed and stored in countries other than your own. Where required, we use appropriate safeguards (e.g., standard contractual clauses) to protect your data when transferred internationally.

9) Security

We implement administrative, technical, and physical safeguards designed to protect personal data (e.g., encryption in transit, access controls). No method of transmission or storage is 100% secure; we cannot guarantee absolute security.

10) Your Rights & Choices

• Access, correct, update, or delete your account data.
• Portability: request a copy of certain data in a structured format.
• Object to or restrict certain processing, including direct marketing.
• Withdraw consent at any time (does not affect prior processing).
• Manage cookies/SDK settings and notification preferences.

To exercise rights, use the in-app settings or contact us at streamingbiglive@gmail.com. We may need to verify your identity.

11) Children’s Privacy

Big Live is not intended for children under the age of 13 (or the age of digital consent in your region). We do not knowingly collect personal data from children. If you believe a child has provided personal data, please contact us and we will take appropriate steps to delete the data.

12) Payments & Virtual Items

We may process purchases of coins, gifts, or subscriptions through third-party payment processors. Those processors handle your payment data under their own privacy policies. We receive limited information necessary to confirm the transaction (e.g., timestamp, amount, tokenized ID).

13) Third-Party Links & Services

The Service may contain links to third-party sites or use third-party SDKs. Your use of those services is governed by their own terms and privacy policies. We are not responsible for their practices.

14) Region-Specific Disclosures

EEA/UK

• You may lodge a complaint with your local supervisory authority.
• Where we rely on consent, you can withdraw it in settings or by contacting us.

California (CCPA/CPRA)

• Categories collected: identifiers, commercial data, internet activity, geolocation (approx.), inferences (for personalization).
• Rights: know, delete, correct, opt-out of “sale/share” (as defined by law), non-discrimination.
• Do Not Sell/Share My Personal Information: Contact us or use in-app privacy controls where available.

Other Regions

Depending on your jurisdiction, you may have similar rights. We will honor requests as required by applicable law.

15) Data Controller & Contact

Data Controller: Big Live

Email: streamingbiglive@gmail.com

Address: Big Live, Pakistan

Support: streamingbiglive@gmail.com

16) Changes to This Policy

We may update this Privacy Policy from time to time. The “Effective Date” will indicate the latest revision. Material changes will be notified via the app or by email where required.

17) Terms & Enforcement

Your use of Big Live is also subject to our Terms of Service. We may take action against accounts that violate our policies, including content removal or account restrictions, consistent with applicable laws.

18) How to Contact Us

For questions or requests regarding this Policy, contact streamingbiglive@gmail.com. We aim to respond within a reasonable time frame as required by law.

Developer Note

This template is provided for general informational purposes and does not constitute legal advice. Please adapt to your specific data flows, vendors, and local laws, and consult counsel where necessary.